Standard Returns Policy

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligible returned items will be refunded. Please note that original shipping charges are non-refundable.

Promotional Period Returns

Return policies may vary during special promotional periods. Please review the promotion's terms and conditions before placing your order.

Products Purchased from Other Retailers

For Dancebees products purchased through any authorized third-party retailer, please contact the retailer where the purchase was made directly for return or exchange assistance.

Return Process

(Excluding Black Friday and other promotional events)

To start a return, please contact our customer support team at:

support@dancebees.com

Please include the following information in your email:

• Your order number
• The item(s) you would like to return
• The reason for your return (if applicable)

Once we receive your request, we will provide you with the next steps for completing your return.

Damaged Items

If your order arrives damaged, please contact us within 14 days of receiving your order.

Please send:

• A photo showing the damaged item
• Your order number

Please use the subject line: DAMAGED

Send your request to:
support@dancebees.com

Missing Items

If your order is incomplete or you are missing an item, please contact us as soon as possible.

Please email:
support@dancebees.com

Use the subject line: MISSING ITEM

Please include your order number so we can assist you quickly.

Need Help?

Our customer support team is always happy to assist you with any questions regarding returns or exchanges.